Ivalo Customer Service

Check regional Covid-instructions before your hiking trip or a visit to a nature center.

Liminganlahti Nature Centre is closed 1.1.-4.2.2022. The Finnish Nature Centre Haltia is closed 10.1.–1.2.2022. Koli Nature Centre Ukko is closed 1.1.–20.2.2022. Kuusamo Customer Service Karhuntassu is closed 13.1.–31.1.2022.

In other nature centers in Finland, we require the use of a facial mask and keeping the 2 meter distance to other visitors. In addition, there may be requirements to show the Covid pass, and/or the number of visitors can be limited. More information Nature centers. The length of the restrictions depends on the region. More regional information can be found at the Finnish institute for health and welfare website.

Welcome to Ivalo Customer Service

Ivalo Customer Service provides up-to-date hiking tips for the entire Northern Lapland region. Inari municipality's tourist information point serves visitors under the same roof. The municipal tourist information point provides information on the activities and accommodation options in the region, and more. The customer service sells all the necessary permits and maps for the region.

Opening hours 2021

Due to Covid-19 situation, the maximum number of customers allowed inside is 1-2 persons.

4.1.–28.2. mon–thu clo 9.am–4.15pm
1.3–30.4. mon–fri clo 9.am–16.15pm
1.5.–13.6. mon–thu clo 9.am–16.15pm
14.6.–31.8. mon–fri clo 9.am–16.15pm
1.9.2021–28.2.2022 mon–thu clo 9.am–16.15pm

From wednesday to friday we serve via telephone and email from 9.am to 3.pm, no entery.

3.1.–28.2. mon–thu clo 9.am–4.15pm
1.3–30.4. mon–fri clo 9.am–16.15pm
1.5.–13.6. mon–thu clo 9.am–16.15pm
14.6.–16.9. mon–fri clo 9.am–16.15pm
19.9.–28.2. mon–thu clo 9.am–16.15pm

We are closed: New Year 1.1., on Easterntime,  Walburgis night 1.5., Ascension Day and Friday 21.5.-22.5.,  Midsummer Eve 19.6., Christmas Holidays 24.-26.12. and  New Year's Eve 31.12.

 We reserve the right to make changes to the opening hours.

Free entry.

Contact Information

Address: Ivalontie 10, 99800 Ivalo
Telephone: +358 206 39 7701
E-mail: ivalo(at)metsa.fi

Contact Ivalo - Inari Tourist Infomation

Telephone: +358 40 168 9668
E-mail: tourist.info(at)inari.fi

Location: The service point is located by the main road in the centre of Ivalo (ivalo.fi, in Finnish)Read more.

Arrival: By car and public transportation. Read more.

Visit: Visiting the customer service is free of charge. There are no exhibitions in the premises. Read more. It is allowed to bring pets in the service point. There is a ramp for entering, but one need an assistant.

Services: Hiking information, Inari municipality's tourist information point, map and permit sales. Read more.

The Nature Centre is managed by Metsähallitus.

This is the web page nationalparks.fi/ivalocustomerservice