Ivalo Customer Service


A house with two floors. There is a Metsähallitus sign on the wall of the building.

Welcome to Ivalo Customer Service

Ivalo Customer Service provides up-to-date hiking tips for the entire Northern Lapland region. Inari municipality's tourist information point serves visitors under the same roof. The municipal tourist information point provides information on the activities and accommodation options in the region, and more. The customer service sells all the necessary permits and maps for the region.

Opening hours 2022

1.1–31.12 Mon–Fri from 9 am–4 pm service by phone and email and
on Mon- Tue you can also get service at our office. At the weekends the customer service is closed.

Customer service is exceptionally closed 14.3-15.3.22024. 

From wednesday to friday we serve via telephone and email from 9.am to 3.pm, no entery. At the weekends the customer service is closed.

Exceptions: On New Year´s Day 1.1 closed, on Easterntime 29.3-5.4.2024 closed, on Ascension Day 26.5. closed, on Midsummer's Eve, on Independence Day 6.12 closed, on Christmas Holidays 24.-26.12. closed.

 We reserve the right to make changes to the opening hours.

Free entry.

Contact Information

Address: Ivalontie 10, 99800 Ivalo
Telephone: +358 206 39 7701. The price of the call is EUR 0.00/min + mobile phone charge specified in your mobile phone subscription or local network charge when using a landline phone.
E-mail: ivalo@metsa.fi

Location: The service point is located by the main road in the centre of Ivalo (ivalo.fi, in Finnish)Read more.

Arrival: By car and public transportation. Read more.

Visit: Visiting the customer service is free of charge. There are no exhibitions in the premises. Read more. It is allowed to bring pets in the service point. There is a ramp for entering, but one need an assistant.

Services: Hiking information, map and permit sales. Read more.

The service point is managed by Metsähallitus.

This is the web page nationalparks.fi/ivalocustomerservice