Visit Ivalo Customer Service

Opening hours 2024

On Mondays and Tuesdays from 9:00 to 11:30 AM and 12:00 to 4:15 PM. We serve by phone and email from Wednesday to Friday, 9:00 AM to 4:00 PM. On the 16th of October the customer service serves exceptionally until 13:00 PM.

Changes to customer service

In the future, customers of Metsähallitus’s Ivalo office can use our telephone service and digital service channels. The office’s customer service point will be available for the last time on Friday 18 October.


Fishing and hunting matters

  • Service number for Eräluvat permits: +358 20 69 2424 (open on weekdays from 9 am to 3 pm)  
  • E-mail: eraluvat@metsa.fi 
  • Online store: www.eraluvat.fi  

Hiking advice, huts 

Track permits and off-road traffic permits  

Gold digging permits 

Other permits and consents on state-owned land: 

Contact Information

Address: Sairaalantie 3B, 99800 Ivalo (Inari)
Telephone: +358 206 39 7701
E-mail: ivalo@metsa.fi

Directions and Maps

By Car

  • The Customer Service is located in the centre of Ivalo. The distance to Rovaniemi is 298 km, Inari 38 km and Utsjoki 166 km.

By Public Transportation

In Ivalo village there is no public transportation, but taxiservices are available.

  #Lemmenjokinationalpark #Inarihikingarea #Kevostrictnaturereserve

Outdoor Etiquette

A cartoon picture of a family walking on a summer path.

1. Respect nature.

2. Mainly use marked trails.

3. Camp only where it is allowed.

4. Light your campfire only where it is allowed.

5. Do not litter.

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