Visit Ivalo Customer Service

Opening hours 2022

1.1–31.12 Mon–Fri from 9 am–4 pm service by phone and email and
on Mon- Tue you can also get service at our office. At the weekends the customer service is closed.

Customer service is exceptionally closed 14.3-15.3.22024. 

From wednesday to friday we serve via telephone and email from 9.am to 3.pm, no entery. At the weekends the customer service is closed.

Exceptions: On New Year´s Day 1.1 closed, on Easterntime 29.3-5.4.2024 closed, on Ascension Day 26.5. closed, on Midsummer's Eve, on Independence Day 6.12 closed, on Christmas Holidays 24.-26.12. closed.

 We reserve the right to make changes to the opening hours.

Free entry.

Contact Information

Address: Ivalontie 10, 99800 Ivalo
Telephone: +358 206 39 7701. The price of the call is EUR 0.00/min + mobile phone charge specified in your mobile phone subscription or local network charge when using a landline phone.
E-mail: ivalo@metsa.fi

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Directions and Maps

By Car

  • The Customer Service is located in the centre of Ivalo. The distance to Rovaniemi is 298 km, Inari 38 km and Utsjoki 166 km.

By Public Transportation

In Ivalo village there is no public transportation, but taxiservices are available.

Outdoor Etiquette

A cartoon picture of a family walking on a summer path.

1. Respect nature.

2. Mainly use marked trails.

3. Camp only where it is allowed.

4. Light your campfire only where it is allowed.

5. Do not litter.

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